Free delivery on orders over Rs 1000
We are here to assist you! Contact us through any of the mentioned methods:
● Email Support: customercare@esenciaint.com
● Phone Support: +923248242266
● Social Media: Connect with us on Facebook, Instagram, or WhatsApp for quick
responses
How can we help you with things like:
● Order Tracking & Status Updates – Track the status and delivery of your order
● Shipping & Delivery Inquiries – Find information on shipping methods, delivery times, and some delays.
● Returns, Refunds, and Exchanges – Learn about our return policy, refund process, and exchange options.
● Payment Problems & Inquiry Billing – Fix payment issues, billing complaints, or transaction mistakes.
● Product Info – Check out our features, usage, and best recommendations.
Here are answers to some of the most common questions:
Go to the Returns & Exchanges page, read our policy and follow the step-by-step instructions to request a return.
We accept credit/debit cards, bank transfers, digital wallets, and cash on delivery (COD). You will find details in the payment methods at checkout.
On the login page, click the "Forgot Password" link and follow the instructions to change your password. You will be emailed a link to reset it.
● Email & Chat Support: [1 business day] – We make every effort to respond as soon as possible.
● Phone Support: Available [1 business day] – Call us during our business hours for immediate assistance.
For specific queries, kindly use our online support form you can find on our webpage.
● Expected Response Time: We strive to respond to all inquiries within [2 bussiness day].
Our support team is here to assist you submit your request Today!
Skinza offers a wide range of skin care & personal care products made with natural ingredients, designed to nourish and protect your skin. Our products provide safe, effective, and eco-friendly skincare solutions for everyone.
